Financial institutions

Navigator Credit Union: Avoiding Scams Involving Financial Institutions | Dollars and senses

Studio10 continues to help you avoid scams. Sheamon McCants, regional branch administrator of Navigator Credit Union, joined Joe and Chelsey on Studio10 with advice.

Financial institutions along the Gulf Coast are reporting an increase in identity theft scams. Caller ID spoofing occurs when a caller deliberately tampers with the information transmitted to your caller ID screen.

Scammers often use it to make it look like a call is coming from a local number or a company you

trust as your financial institution. If you pick up, they are trying to get valuable personal information to commit fraud. The best way to avoid becoming a victim is to never give out your personal information

including your bank account PIN or password. If you are unsure if the person calling you is a scammer, hang up and call your financial institution directly.

Navigator Credit Union also offers these tips to help protect you:

  • Do not answer calls from unknown numbers. If you answer such a call, hang up immediately.
  • If you answer the phone and the caller – or a recording – asks you to press a button to stop receiving calls, you should simply hang up. Crooks often use this trick to identify potential targets.
  • Do not answer any questions, especially those to which you can answer “Yes” or “No”.
  • Be careful if you are pressured for information immediately.
  • If you believe you have been the victim of an identity theft scam, you can file a complaint with the FCC.

Visit this website for more information.

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