Financial institutions

Eltropy adds more than 150 new financial institutions in 2021

Enables financial institutions to digitize faster in the face of Covid challenges

MILPITAS, Calif., January 14, 2022 /PRNewswire/ — Eltropy, an award-winning compliant and secure digital communications platform for financial institutions, is celebrating the addition of over 150 new financial institutions in 2021.

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Eltropy enables financial institutions to digitize faster in the face of covid challenges.

“2021 has been a pivotal year for us at Eltropy, as our customer base has more than doubled, averaging nearly three new customers per week. Today, more than ever, financial institutions place great importance on their digital communication, and our march to deliver best-in-class service and the best omnichannel product on the market continues in the new year.” ash garg, the founder and CEO of Eltropy.

New financial institution customers are located across the United States and include Valley Strong Credit Union, Kinecta Federal Credit Union, Weokie Federal Credit Union, and Mid-Oregon Credit Union, among others.

“We are proud to offer the only omnichannel solution to offer text messaging, video banking, secure chat, co-browsing, screen sharing and chatbot technology. With the need for accelerated digitization in Due to Covid-19, Eltropy prides itself on offering the best and only global omnichannel solution,” Ashish continued.

With the uncertainties the pandemic brings around meeting in person, the future of in-person branch interactions and how financial institutions connect with their members is rapidly approaching. Eltropy’s omnichannel solution enables financial institutions to meet the challenges this pandemic brings with stronger digital communications capabilities. So that FIs can offer their services anywhere and anytime on their customers’ mobile devices.

“Eltropy is one of our best partners, with a commitment to providing best-in-class service with a top-notch team,” says jenny jackson, Head of Sales Distribution Channel and Alliance at CUNA Strategic Services. “On behalf of CUNA Strategic Services, we congratulate the Eltropy team on a record-breaking 2021, and we’re excited to see them continue to pioneer the digital communications space for financial institutions.”

“Our members are at the heart of everything we do and being able to communicate with them more effectively and efficiently is our top priority,” said Raj Bandaru, Senior Vice President and Chief Information Officer of Kinecta Federal. CreditUnion. “We looked at several solutions on the market, but Eltropy’s enterprise platform stood out from the competition. It’s the only platform that offers workflows for every department, while offering integrations into IT systems, as well as built-in compliance and data security.

About Eltropy

Eltropy enables financial institutions to digitally engage in a secure and compliant manner. With our world-class digital communications platform, credit unions, banks, debt collectors, insurance companies, lenders and FinTechs can improve their operations, engagement and productivity. We are proud to be the only omnichannel solution to offer text messaging, video banking, secure chat, co-browsing, screen sharing and chatbot technology. Eltropy also integrates with IT systems, such as Symitar and Corelation, and uses Analytics to provide engagement insights. For more information about Eltropy, please visit eltropy.com.

About CUNA Strategic Services

CUNA Mutual Group is a financially strong insurance, investment and financial services company that empowers people to make financial decisions that are right for them. The company was founded on the principle of “people helping people” and the belief that a better financial future should be available to everyone. For more information, visit cunamutual.com.

About Kinecta Federal Credit Union

Kinecta Federal Credit Union is the 35th largest credit union in the nation, with assets of more than $6.5 billion and over 270,000 owner members. Our more than 800 employees serve members from 32 branches, a variety of specialized offices and highly responsive call centers on both coasts. banking on Southern California region for more than 80 years, with recent expansion into Northern California, New York and New Jersey, Kinecta offers its members a full range of financial products through the Caisse populaire and its subsidiaries, Kinecta Wealth Management and Kinecta Insurance Services. – For more information, visit https://www.kinecta.org.

Contact: Jonathan Manousaridis, +17742798872, [email protected]

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SOURCE Eltropy